We are very excited to announce that our website has been given a bit of a facelift in the last week or so. Some of you may have noticed already. We had been working out some bugs and we think we got them all but if you find one feel free to let us know.
DANCO 3.0 Has a Ton of New Features:
Persistent Shopping Cart: saves your cart contents across sessions and multiple visits to the site.
Better Search Functionality: a lot easier to find what you are looking for.
Responsive Design: the site will resize to your device of choice (as seen above).
Cleaner and Bigger Layout: larger much clearer product images and text.
Updated My Account Area: Cleaner and easier than ever to find past orders and tracking information.
& Much Much More
In the end we wanted Danco 3.0 to serve you better. Please do not hesitate to let us know if you have problems with our new website.
The majority of our warehouse locations are open and continuing to fulfill orders as normal. However, some orders are experiencing longer than normal delays in shipping. Most orders are shipping within 1 business day but some orders are taking up to 3 business days to ship. Our team is working as quickly as possible to ship all orders.
We thank you for your trust, support, and understanding in this difficult time for our great nation. As always, if you have any questions, or concerns, please do not hesitate to contact us. Please note that there are currently extremely long wait times for our phone support, if possible, please email us at orders@dancopackagingproducts.com and we’ll be happy to answer any questions as quickly as possible.
Danco COVID-19 Shipping Update ~ 3/27/20
UPS has halted their delivery service guarantee during this COVID-19 crisis. We at Danco will continue to do our best to service our customers the way we always have, but UPS delivery times and refunds are not guaranteed during this time. For more Danco shipping information please click here
ClearBags COVID-19 Update ~ 3/25/20
Dear Valued Customers, Our hearts go out to all of those who have been negatively impacted by the COVID-19 outbreak. The safety and health of our community, including our loyal customers and employees is of utmost importance to us.
We know that our customers rely on our operations and products to keep their businesses thriving. All of our distribution centers are open at this time to provide you with the products and customer service that you have come to rely on.
We have created a comprehensive plan to protect all of our employees. We are making sure to follow all recommended guidelines set forth by the Centers for Disease Control and Prevention (CDC) in their Interim Guidance for Business and Employers. We are emphasizing employees staying home if sick, using respiratory etiquette, and appropriate hand hygiene. Where employees are able to work remotely, we are having them do so.
Our local customers will not be able to pick up orders directly from our offices, but we will continue to ship all orders received. Our customer service representatives are available at regular hours at 800-831-3220. We will continue to sell online at www.dancopackagingproducts.com. We are also accessible on all social channels and will be available to answer any questions and concerns you may have in these difficult times. We are doing our best to use this time wisely so that we may come out of this situation stronger and even better equipped to serve our customers.
We are all in this together. Please take care of yourselves and your families. Let’s stay safe and stay hopeful.
As mentioned in our last post JC Danczak and Danco Packaging Products were to merge as of Monday June 17th. This merge is now complete.
Accounts, passwords and all your information should be working as per usual. All products and categories are the same and have actually grown and will continue to as we add more and more eco conscious products.
If you have any questions feel free to reach out to us the support. All support procedures continue to be the same for JCD and Danco, they remain unchanged, so please continue to use the same channels you’ve been using.
I am pleased to announce that JC Danczak (JCD) and Danco Packaging Products (Danco) will officially be operating as one as of June 17th, 2019. Over the past years, many of you have asked if JCD and Danco are one in the same, and they are. We initially launched Danco as a sister site that complemented JC Danczak with a more Eco-friendly line of products. As a leader in product packaging, we tried to provide our customer with more Eco-conscious products and over the years that demand has only increased. With this merge we pledge:
To increase our efforts to help our planet We plan to provide even more products made completely or predominantly out of recycled materials. We also plan to increase products made using renewable energy when a recycled material is just not an option. In addition to our in office recycling program, we are cutting paper use by up to 90% as we move to an almost completely digital office workflow.
To merge the best of both websites JC Danczak offers a mobile site, Danco does not. Danco offers an exclusive line of Eco-conscious products, JC Danczak does not. JCD offers a more accurate shipping estimator, Danco comes close but no cigar. We are merging these and many other aspects of each site to make it the best experience we have ever offered.
End the confusion once and for all Over the years running both website has been a bit confusing at times. We fielded many a phone call with the wrong name and hearing confused customers on the other end is never a good look. We will now only be Danco and we will be the better for it and our customers will benefit from it all the more. As of Monday June 17th all jcdanczak.com traffic will be rerouted to dancopackagingproducts.com
As we work to deliver the value of the combined websites, we are equally as focused on making sure it is a smooth transition. We have worked closely with our developers to make sure any links going to a product on JCD redirects correctly to the same product on Danco. For those wondering Product numbers/SKUs on JCD will still work on Danco. In the event that you have any issues we ask that you contact us via email or call and we will do our best to get you to the correct product and also fix said link.
For JC Danczak/Danco, it will always be about the customer. Our goal is 100% customer satisfaction. We are dedicated to increasing the quality of support you have come to expect from JC Danczak and Danco Packaging Products, without interruption. All support procedures continue to be the same for JCD and Danco, they remain unchanged, so please continue to use the same channels you’ve been using.
We’re making room for new products and need the space. Our loss is your gain. Take advantage of these low low prices. Our lowest prices on stationery boxes and reclosable bags EVER. Sale prices shown below. *Inventory count is shown in parenthesis after sale price. Click on the title to visit the product page for more information.
Greetings All, JC Danczak and its subsidiaries (Danco, BagGuy and FSO) will be shutting down from July 23rd through August 3rd for various tasks including inventory, clean up and general company upkeep.
We realize this may be an inconvenience to some of you and we do apologize in advance. Please place any orders for products you may need prior to July 20th by 10AM EST. Orders placed after this cutoff will not ship until Monday August 6th.
It’s been 3+ weeks since the fire and we wanted to touch base with all our awesome and patient customers.
Inventory from the Westfield warehouse has been successfully moved to the new warehouse in Chicopee and is being sorted and organized. This means two things.
We can start shipping said inventory. YAY!!!
Shipping turnaround time is now 24 to 48 hours and sometimes even 72. Not so yay!
This is due to said sorting and organizing and a few other factors. This inventory includes our Stationery Boxes, Clear Plastic Tubes and Clearance Reclosable Bags. I have gone ahead and placed these items back on the website but again please bare in mind the lead time. Please, also take into consideration our holiday schedule.
It’s been exactly 13 days since the fire at our headquarters in Westfield, MA and we are exited to announce that we are up and running at our new offices in Holyoke, MA. As you can see from the photo it’s a bit of mess in here but the most important thing is that we have our computers up and running and we can process orders.
Why the asterisk? Well, we are still unable to ship any orders that include stationery boxes and plastic packaging tubes. Of our over 6000 products these two product lines ship from our warehouse and we are still in the process of getting those situated. All other items are available for immediate shipment.
We hope to be at full strength in two weeks time, around thanksgiving. Please bare with us as we build back from the ashes, literally. 🙂
Its been a week since the fire at our headquarters and after further evaluation we are pleased to announce that we will be up and running early NEXT WEEK!
We are in the process of moving offices and moving our inventory so we are not at 100% but we should be able to start shipping at least most of our products; this includes everything except, Stationery Boxes and Clear Plastic Tubes. These product lines should be back and ready to ship the following week.
Phone lines will take a bit longer to get situated but email is and has been working. You can always reach us via email and we will reply or call to follow up, if need be. Do so at customerservice@jcdanczak.com
UPDATE 11/08/17: PHONE LINES ARE UP AND RUNNING AGAIN!
We look forward to be able to be up and running at 100% soon.
